Leading The Way is committed to safeguarding your data and this Privacy Notice describes how Leading The Way and our processors (collectively, “LTW,” “we,” and “us”) collect, use, disclose, transfer, store, retain or otherwise process your information when you (whether you are a person or group) apply or sign up as a Leading The Way account or other services (including, but not limited to, Leading The Way, My Journal, emails, and other ministry related communications) through Leading The Way’s website or applications (collectively, “Services”).
This Privacy Notice applies to you when using our Services and covers information collected in connection with your access to and use of our Services. By continuing to interact with our Services, you are consenting to the practices described in this Privacy Notice.
Our Privacy Notice explains:
INFORMATION WE COLLECT ABOUT YOU
We need to collect information about you in order to provide you with the Services or to support your request(s), such as your donation or separate gift aid receipt. The type of information we gather can vary depending on the country from which you access our Services. Additionally, you can choose to voluntarily provide information to us.
When you select to ‘Opt In’ through our account creation page, we collect information you provide as you sign up or agree to gift aid through an Leading The Way account or for other Services, authenticate into your account, communicate with us, answer our surveys, upload content, or otherwise use the Services.
We collect information about you when you use our Services, including:
We only identify the originating Internet Protocol (“IP”) address you use to connect with us, so that we ensure we can route you to the correct country/region of our web site. Routing is based upon IP address to the closest region we support, in order to supply you with default choices on the web site.
Our Services are general audience services not directed at children under the age of 13. If we obtain actual knowledge that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.
HOW WE USE YOUR INFORMATION
We may use information about you for a number of purposes, including:
HOW WE SHARE YOUR INFORMATION
Leading The Way will not sell your data to anyone under any circumstances. We are committed to protecting your personal information and ensuring that is not used for any purpose other than to serve you and to remain in compliance with governmental laws.
In order to render ministry-related Services, we may share your information with trusted third-party vendors in these scenarios:
HOW LONG WE RETAIN YOUR INFORMATION
We retain your information for as long as is reasonably necessary to provide you the Services or to comply with applicable law. However, even after you remove or ask us to forget your account, we can retain encrypted copies of your information and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations, or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our Terms and Conditions or other applicable agreements or policies, or to take any other actions consistent with applicable law.
COOKIES AND OTHER SIMILAR TECHNOLOGIES
We use various technologies to collect information when you access or use our Services, including placing a piece of code, commonly referred to as a “cookie” on your device. Cookies are small data files that are stored on your hard drive or in your device memory when you visit a website or view a message. Among other things, cookies support the integrity of our registration process, retain your preferences and account settings, and help evaluate and compile aggregated statistics about your activity. We will begin collecting information about you or from activity on devices you use as soon as you use our Services. By using our Services, you permit us to collect and use your information from activity on devices you use in accordance with this Privacy Notice. For more information and to learn how to block or delete cookies used in the Services, please see below.
The cookies we use last for the duration of your web or application session and remain when you close your browser or exit the application. The cookies are used to remember you when you return to use the Services (preferences, location, security, analytics, and session state) and, as such, will last longer.
Most web and mobile device browsers are set to automatically accept cookies by default. However, you can change your browser settings to prevent automatic acceptance of cookies, or to notify you each time a cookie is set.
You also can learn more about cookies by visiting this website, which includes additional useful information on cookies and how to block cookies on different types of browsers and mobile devices. Please note, however, that by blocking or deleting cookies used in the Services, you may not be able to take full advantage of the Services.
You may access, change, or correct information that you have provided by logging into your Leading The Way account at any time or by making a request to us using the contact details below, in which case we may need to verify your identity before granting access or otherwise changing or correcting your information.
If you wish to remove your account, you can do so by logging into your Leading The Way account or by emailing us using the contact details below. However, if you have chosen to donate claiming gift aid, certain details of your information will be stored in accordance with Gift Aid regulations and only be made available in accordance with Gift Aid guidelines. To the extent possible, all non-pertinent data will be anonymized.
If you wish to have your account forgotten, you can do so by logging into your Leading The Way account or by emailing us using the contact details below. However, if you have chosen to donate claiming gift aid, certain details of your information will be stored in accordance with gift aid regulations and only be made available in accordance with Gift Aid guidelines. To the extent possible, all non-pertinent data will be anonymized.
In order to provide certain Services, we may require access to location information, including precise geolocation information collected from your device. If you do not consent to collection of this information, certain Services will not function properly and you will not be able to use those Services. You can stop our collection of location information at any time by changing the preferences on your mobile device. If you do so, some of our mobile applications will no longer function. You also may stop our collection of location information via mobile application by following the standard uninstall process to remove all Leading The Way mobile applications from your device.
Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking across websites. Leading The Way does not have a mechanism in place to respond to DNT signals. Leading The Way does track some activity across websites (including your search terms, the website you visited before you visited or used the Services, and other clickstream data) and we may continue to collect information in the manner described in this Privacy Notice from web browsers that have enabled DNT signals or similar mechanisms.
You can opt out of receiving ministry opportunity messages from Leading The Way by following the instructions in those messages, by informing the operator that you would not like to receive future ministry opportunity calls, or by changing your notification settings by logging into your Leading The Way account.
Opting out of receiving communications may impact your use of the Services. If you decide to opt out, we can still send you personal communications, such as digital receipts and messages about your account.
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information. We hold information about you both at our secure cloud and with the assistance of third-party service providers.
STORAGE AND PROCESSING
We may use third-party service providers to, process and store your information in the United States, Canada, Australia, or the United Kingdom—depending upon your geo-location.
CHANGES TO THIS PRIVACY NOTICE
Please contact our Privacy Department with any questions or concerns regarding this Privacy Notice. You may reach them by sending an email.
Data Protection Officer c/o
Leading The Way with Dr. Michael Youssef
1570 Northside Dr. NW
Atlanta, GA 30318, U.S.A.
https://au.ltw.org/privacy (This Privacy Notice)
If you have any questions or concerns regarding our privacy notice, or if you believe our privacy notice or applicable laws relating to the protection of your personal information have not been respected, you may file a complaint with our Data Protection Officer listed above, and we will respond to let you know who will be handling your matter and when you can expect a further response. We may request additional details from you regarding your concerns and may need to engage or consult with other parties in order to investigate and address your issue. We may keep records of your request and any resolution.